Terms of service

Terms of Service

Welcome to Dripzen. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. Account Terms

You must provide accurate, complete, and up-to-date information when creating an account or placing an order.
You are responsible for maintaining the confidentiality of your account details.
Dripzen reserves the right to suspend or terminate accounts found to be engaging in fraudulent or abusive activities.

2. Pricing and Payment

All prices listed on our website are in INR (₹) and are subject to change without prior notice.
Dripzen reserves the right to modify or discontinue products at any time.
Payments must be made through the approved payment methods available on our website.
We are not responsible for any additional charges imposed by your bank or payment provider.

3. Product Descriptions

We strive to ensure that all product descriptions, images, and details are accurate.
However, Dripzen does not guarantee that all information is error-free, complete, or current.
Slight variations in color or design may occur due to screen differences or manufacturing processes.

4. Order Acceptance

Once you place an order, you will receive an order confirmation via email or SMS.
This confirmation does not guarantee acceptance of your order.
Dripzen reserves the right to refuse or cancel any order due to stock issues, pricing errors, or suspected fraudulent activity.

5. Shipping and Delivery

We aim to process and ship orders within the specified time frame mentioned on our website.
Delivery timelines may vary depending on location and external factors.
Dripzen is not responsible for delays caused by courier partners or unforeseen circumstances.
Customers must provide accurate shipping details; we are not liable for delivery issues due to incorrect information.

6. Returns and Refunds

Returns and refunds are subject to our Return Policy.
Products must be unused, in original condition, and returned within the specified period.
Refunds will be processed after inspection and may take several business days to reflect.
Certain items (e.g., customized or sale items) may not be eligible for return.

7. Prohibited Uses

You agree not to use the Dripzen website for:

Any unlawful or fraudulent activities
Violating any applicable laws or regulations
Transmitting harmful code, viruses, or malicious software
Exploiting or interfering with the website’s functionality or security

8. Limitation of Liability

Dripzen shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
We do not guarantee uninterrupted or error-free access to our website.
Our liability, if any, shall be limited to the amount paid by you for the product.

9. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in [YOUR CITY/STATE].